We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@gameroombunker.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will be responsible for covering the cost of returning the item (including any insurance).

You can always contact us for any return question at support@gameroombunker.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

SHIPPING

Orders are processed the same day they are received. Standard orders typically ship within 1-7 business days. Made-to-order items and custom orders may take 2-4 weeks to ship, depending on the manufacturer. Lead and delivery times vary by manufacturer. Any delivery time frames listed are just estimates and not guaranteed.

Most large items and game room tables – including but not limited to billiards, shuffleboards, table tennis, foosball, bubble hockey, and poker tables – ship freight. You will need to be at the delivery address when the driver arrives to accept the package and inspect it for damage.

Pick a Delivery Method

By ordering from Game Room Bunker and selecting any of the delivery methods below, you are acknowledging that the product is able to fit through your doorways. If the product arrives and is too large to maneuver to your room of choice, any fees associated with dismantling/reassembly or returning it are your responsibility. The following shipping options are available for most products sold. (See Brand Specific Delivery Options below for exclusions).

Free Curbside Delivery: $0

We currently offer free curbside delivery on most freight orders. Like it sounds, the delivery driver will pull up to the curb outside. It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item himself. He may choose to (or not) at his own discretion. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.

Note: If you are unable to remove the item from the truck, storage fees and/or return shipping fees may be incurred at your expense.

Curbside Liftgate Delivery: $89

You may order liftgate service at the time of purchase or by contacting us directly. The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.

Front Door/Garage Delivery: $174

The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item inside. 

White Glove Delivery: $500+ 

With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply. 

Note: White Glove Delivery may/may not include set up. This depends on the item purchased. Please contact us for a quote.

Brand Specific Delivery Options

The following are excluded from our Free Shipping promotion and standard delivery options/rates above. This is to accommodate brand specific policies, as all authorized dealers are required to enforce:

• Warrior: $149. Discounted Front Door Delivery to residents.
• RS Barcelona Game Tables: 10% of product price. Front Door Delivery to residents.

Schedule Delivery Date

As soon as you place your order, we'll send you an order-confirmation e-mail. It is your responsibility to review that e-mail and make sure everything is correct. Especially check item, billing, shipping, delivery, and contact information. 

You will also receive a reminder to add liftgate service to your order. If you have already selected liftgate service or if the item you purchased is not shipping via freight, you may ignore that prompt. If you would like to add liftgate service at that time – we highly recommend that you do – please let us know immediately. 

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information. 

The freight carrier will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. 

Additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery. 

Should an issue arise, we will do our best to help you resolve it. But please note that any delays or mishaps during the shipping progress are outside the purview of Game Room Bunker. 

Inspect Before Accept 

Do not sign for delivery until you have given a thorough visual inspection of the package. If the box has holes or tears, take a photo and note it on the bill when you sign. 

The driver MUST note any damage on the "bill of lading" before you sign for it. Otherwise, there is no proof that the damage occurred during shipping and the freight company is released from all responsibility. 

If you notice damage to the item after you open the box, contact us at 307-828-0165.

Why Buy From Us?

Game Room Bunker is the best place on the web to get the best prices on all game room items. The fanatics shop here!

We don't just carry an ever-expanding inventory of luxury gaming brands at the lowest prices around… We also offer the most knowledgeable, responsive customer service in the business. Why? Because this isn’t our job. It's our passion.

We're here to help you learn about the gaming industry, which products might be the best fit for your family or business, and how to go about making that decision. Heck, we'll even help you design your game room space! Whether you have questions before buying or after, we're eager to hear from you.

Our catalogue includes shuffleboard tables, foosball tables, pool and billiards tables, poker tables, dart boards, bars and bar stools, and any other ancillary decor you might need to become the envy of your friends. And we grow our offerings all the time. Don't see what you want on our site yet? Let us know, and we're happy to help you get it!

Every product we sell is backed by our 110% lowest-price guarantee, includes FREE shipping within the contiguous United States, and is exempt from sales tax in 49 states.

As an authorized online retailer, we obtain discounted pricing on all our items… And we pass those savings along to you. Creating a game room is a big investment and a complicated process. We do all the research for you and only stock our inventory with the highest-rated, best-quality products on the market today – for the lowest prices available.

By choosing Game Room Bunker, you are guaranteed not just the best hand-picked selection of game room furnishings on the Internet, but also the lowest prices, superior customer service, and uncompromised warranties and product support. We want to help you however we can and to make your shopping experience a safe and fun one.

6 Great Reasons 1. LARGE COLLECTION! Our collection of table games and other in-home game room furnishings is unparalleled in both size and quality. You could spend countless weekends driving around to various retail stores to compile a complete game room set. Or you can save time and money by browsing everything you’ll need in one convenient place.  Game Room Bunker is the best place on the Internet to find entire game room collections in one location for the lowest prices around. Our evolving catalog includes the top brands in a wide variety of sizes and colors. We even offer wall decor, bar setups, and other ancillary products to complete the ideal hang-out space in your home. No matter what brand or style you’re looking for, we have something that will provide years of family fun and fit your style perfectly! 2. LOWEST-PRICE GUARANTEE We constantly compare the prices of our game room collections with those of our competitors to ensure that we offer the lowest prices anywhere on the web. If you find a lower price on an identical item within 90 days of purchasing from us, we'll refund 110% of the price difference back to you! Rules and conditions apply.      3. NO SALES TAX Most orders will not be charged sales tax when shipped outside the state of Maryland (some exceptions may apply). We commit to passing these savings on to you for as long as the legislation allows. (Any orders shipped to Maryland will be charged the standard 6% sales tax.)    4. FREE SHIPPING TO CONTIGUOUS UNITED STATES We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory (excluding select Playcraft tables, based on region). The price listed on our product page is the price you get. Our standard shipping and delivery time in the contiguous United States is approximately one week after we receive your order. Any exceptions will be called out on the product page. Some items may have an option to expedite shipping and delivery times for an additional charge. (Please visit our Shipping page for more information.)       5. FIVE-STAR CUSTOMER SERVICE We don’t just sell game room furnishings and accessories, we live them. We grew up playing table games and know how much they mean for family bonding and development. Our highly trained team of gaming fanatics are here to answer any questions you may have about our collections or to discuss which options will work best in your home. Give us a call at 307-828-0165, chat online, or send us an e-mail at support@gameroombunker.com. We look forward to helping build the perfect customized hang-out space for your family.  6. YOUR SAFETY & SECURITY ARE PARAMOUNT We know privacy and security are your primary concerns when shopping online. They’re ours as well. As such, we exclusively use SSL encryption during the checkout process to ensure your personal and financial information remain private. You can also place your order over the phone by calling 307-828-0165. We accept PayPal and all major credit cards, including Visa, Mastercard, American Express and Discover.